Shipping Policy
Last Updated: July 5, 2026
1. Shipping Locations
We currently ship to locations within India. We are continuously expanding our shipping network to serve more areas. Please check during checkout if we ship to your location.
2. Processing Time
Orders are typically processed within 1-2 business days from the date of order confirmation. Processing time may vary based on:
- Product availability
- Order verification
- Payment confirmation
- Holidays and peak seasons
3. Delivery Time
Standard Delivery
Standard delivery typically takes 3-7 business days from the date of shipment. Delivery times may vary based on your location and the shipping carrier.
Express Delivery
Express delivery options are available for select products and locations. Express orders are typically delivered within 1-3 business days (additional charges may apply).
4. Shipping Charges
Shipping charges are calculated based on:
- Product weight and dimensions
- Delivery location
- Shipping method selected
- Order value (free shipping may apply for orders above a certain amount)
Shipping charges are displayed during checkout before you confirm your order.
5. Cash on Pickup (COP)
For customers who prefer Cash on Pickup:
- You can place an order online and select COP as your payment method
- You will receive a confirmation email with order details
- You must pick up your order from our store within the specified time frame
- Payment is made in cash when you collect your order
- Please bring a valid ID and order confirmation when picking up
6. Order Tracking
Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order status by logging into your account and visiting the "My Orders" section. Real-time tracking information is available once the package is in transit.
7. Delivery Attempts
Our shipping partners will make up to 3 delivery attempts. If all attempts fail, the package may be returned to us. You will be responsible for any return shipping charges. Please ensure someone is available at the delivery address during business hours.
8. Delivery Issues
If you experience any delivery issues, please contact us immediately:
- Package not received within estimated delivery time
- Damaged package upon delivery
- Wrong items received
- Missing items from your order
We will investigate the issue and provide a resolution as quickly as possible.
9. International Shipping
Currently, we only ship within India. We are working on expanding our shipping to international locations. Please check back later or contact us for updates on international shipping availability.
10. Contact Us
If you have any questions about our Shipping Policy or need assistance with your order, please contact our customer support team through our Contact page.